Effective Date: December 2025

This Shipping Policy explains how orders are processed and delivered by TinsKing.com. All shipments follow Canadian regulations for nicotine products and require age verification at delivery.

Order Processing Time

Orders are processed as quickly as possible. Processing times may vary during holidays, high volume periods, or severe weather conditions. Once your order is shipped, you will receive a confirmation email with tracking details when available.

Shipping Locations

We ship from British Columbia to all Canadian provinces and territories. We do not offer international shipping.

Shipping Methods

All orders are shipped using reliable Canadian carriers. Parcels are sent in plain, discreet packaging to protect customer privacy.

Free Shipping

Orders over 150 CAD qualify for free shipping across Canada. Orders below this amount will be charged a standard shipping fee, shown at checkout.

Age Verification

You must be of legal age in your province or territory to receive nicotine products. A valid government issued ID may be required at delivery. You must sign for the package to complete delivery.

Delivery Times

Delivery times depend on the destination. Most orders arrive within standard carrier timeframes. Remote or rural areas may require additional time.

Lost or Missing Orders

If your entire order is lost in transit, we will reship the full order within 5 business days. Contact us at tinskingcanada@gmail.com if your order has not arrived within the expected delivery window.

Damaged Packages

If your package arrives damaged, take clear photos and contact us within 48 hours. We will review the issue and provide a store credit if approved.

Incorrect or Incomplete Address

Customers are responsible for entering accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping fees to resend.

Order Tracking

Tracking information is provided when available. Not all carriers offer real time tracking in all areas.

Contact Information

If you have any questions about your shipment, contact us:
Email: tinskingcanada@gmail.com
Website: TinsKing.com